Services

Categories:

Accommodation

Hotels - companies meet the criteria:

• not more than 100% increase on standard prices
• competent English speaking contact personnel at all times during the championship period for guests.
• English language literature (including menus, signage and hotel services) and contracts for guests

Another types of accommodation - companies meet such criteria:

• not more than 100% increase on standard rental prices
• competent English speaking contact personnel at all times during the championship period for guests.
• English language literature (including menus, signage and hotel services) and contracts for guests.

Donbass Arena is not responsible for rooms available in hotels in period of EURO 2012

F&B

Restaurants, cafes and bars that offer:

• not more than 20% for food and non-alcoholic beverages increase on standard prices
• competent English speaking contact personnel at all times during the championship period for guests.
• English language literature (including menus, signage and hotel services) and contracts for guests.

Leisure & Entertaining

Entertaining centers who meet criteria:

• To offer not more than 20% increase on standard prices
• To provide competent English speaking contact personnel at all times during the championship period for guests.
• To provide English language literature (including menus, signage and hotel services) and contracts for guests.

Tours & Sightseeing

Tour companies which offer:

• not more than 30% increase on standard prices
• competent English speaking contact personnel at all times during the championship period for guests.
• English language literature (including menus, signage and hotel services) and contracts for guests.

Private Transport

Taxi companies who meet the criteria:

• To offer not more than 100% increase on standard prices
• To provide competent English speaking contact personnel at all times during the championship period for guests.
• To provide English language literature (including menus, signage and hotel services) and contracts for guests.

Other

Other partners of DAFPP not included to the categories mentioned above who agreed to follow the criteria:

• To offer a price for a product(s) or service(s) that has been deemed reasonable and of acceptable market value to fans by Donbass Arena General Director.
• To provide competent English speaking contact personnel at all times during the championship period for guests.
• To provide English language literature (including menus, signage and hotel services) and contracts for guests.